You don't have to navigate conflict alone
About Olive & Ember
Family conflict can leave you feeling overwhelmed, uncertain, and stuck. When communication breaks down, it can be hard to know what comes next.
At Olive & Ember, I help families navigate separation, parenting decisions, and other family transitions with dignity, respect, and a focus on the future.
With more than 30 years of experience supporting children and families, I bring a calm, practical, and compassionate approach to mediation. As a trained family mediator, I help families create workable, lasting solutions focused on the future.
What You Can Expect
✓ A child-focused, future-oriented approach
✓ A safe and respectful process
✓ Practical solutions tailored to your family's needs
Meet Jenn:
I believe mediation should focus less on the conflicts of the past and more on creating solutions for the future.
My goal is to help families create a foundation for what comes next.
List of services and costs
Getting started
Investing in Resolution Family conflict can be expensive, both emotionally and financially. Mediation offers families an opportunity to resolve important issues collaboratively, often saving time, stress, and significant legal expenses. My goal is to provide clear, transparent pricing so you always understand the cost of services before moving forward. No hidden fees. No surprise invoices. Just honest, straightforward billing.
15 min meet and greet
Free
Optional — a gentle first step.
If you’d like to connect briefly before booking an intake, you’re welcome to schedule a free 15–20 minute meet & greet. This optional conversation gives you a chance to ask questions, learn how mediation works, and get a feel for the process. There’s no cost and no obligation — simply an opportunity to see whether mediation feels right for you.
Individual Intake
200/hour
Each person begins with a confidential intake session. This is where you can share your story, identify your goals, and discuss any concerns. Intake also includes safety and suitability screening, which helps ensure mediation is appropriate and supportive for everyone involved. The intake fee is paid prior to your appointment.
Mediation Sessions
$225/hour
Clear, predictable hourly billing.
All mediation work is billed at a single hourly rate. This includes joint sessions, preparation, communication outside sessions, and drafting of agreements. You’ll always know how your time is being used, and you’ll receive itemized statements throughout the process.
Retainer
800
A simple way to begin.
Once both intake sessions are complete, a retainer is required before scheduling your first mediation session. Your retainer is applied to all hourly work and replenished as needed. Any unused portion is refunded at the end of your matter. This keeps the process smooth, predictable, and free of billing surprises.
Post-separation modifications
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Post separation modifications
225/hour
When circumstances change, mediation can help you revisit and update existing parenting, support, or separation agreements without returning to court.
Is mediation is right for you
Mediation may be a good fit if:
✓ You want to avoid the financial and emotional cost of court.
✓ You're committed to finding solutions that work for both parties.
✓ You share children and want to improve communication and co-parenting.
✓ You need help navigating difficult conversations in a structured and respectful environment.
✓ You want greater control over decisions affecting your family.
Even when communication feels strained, mediation can provide a safe, supported process for finding common ground.
Every family is different. During your intake, we'll carefully assess whether mediation is appropriate and safe for your circumstances.
Commitment to reconciliation
Land Acknowledgment – Olive and Ember
I live and work on the traditional territory of the Anishinaabe, Haudenosaunee, and Chonnonton Peoples—land promised to the Six Nations and not fully honoured. I connect virtually across Turtle Island, I honour Indigenous Peoples, their history, and commit to learning and reconciliation.